Who we are
We create unforgettable experiences
Vivencias Travel is an agency specialised in creating unforgettable experiences. Born in Bariloche, with headquarters in San Carlos de Bariloche, Argentina, and a presence in Chile and Brazil.
We are devoted to creating unforgettable experiences for our travellers. We have served more than 160,000 passengers, both our own and referred by partner agencies, across accommodation, transport, excursions and on-the-ground logistics.
Personal attention is our cornerstone. We work quickly through a dynamic, professional team, which has made us a reference company in both Argentina and Chile.
Who vouches for us
Caio Castro travelled with us, and told the story
Brazilian actor and TV host Caio Castro travelled with Vivencias Travel and recommends our tours.
In this video he shares, in his own words, every detail of the service he received at our offices, and what your own experience could look like.
Our vision
Fast service, precise logistics, compelling travel products
From the very beginning, Vivencias Travel had a clear vision: to give every traveller personal, warm and efficient attention. That philosophy, together with deep knowledge of the destination, made the agency a specialist in experiences in Bariloche and its surroundings.
Over these years, more than 160,000 travellers have trusted Vivencias Travel, booking directly or through partnerships with leading Chilean and Brazilian travel agencies.
+160.000
Travellers served
+15
Years of experience
3
Countries with offices
20
Vehicles in our own fleet
A team that makes the difference
At Vivencias Travel we believe the heart of the company is its people. Our team is made up of committed, dynamic and professional staff and strategic partners who understand the value of personal, high-quality, human service.
We accompany our travellers from the first contact until they get back home, ensuring a safe, comfortable and memorable stay.
Strategic partners committed, dynamic and professional
What defines us
Our pillars
Service
We set challenging goals to build successful products that last. Innovation, creativity and agility are three core axes of our organisation.
The traveller
Through our wide network we deliver exclusive care, turning every stay into a unique and unforgettable experience. We focus on high-quality service and on travellers feeling looked after.
Our people
We believe the key to success lies in the people who work with us. Every team member is committed to delivering the best service, and we work so they can grow within the organisation.
Ethics
With more than 15 years in the market, we have established our brand as a benchmark in the industry, thanks to our credibility, honesty and trust with every traveller and partner.
Every year, we challenge ourselves to go further
Constant innovation and growth
Our brand stands not only for experience and track record, but also for innovation and evolution. Every year we create original, flexible and sustainable travel products that respond to market trends and to what today's traveller wants.
Beyond classic services such as accommodation, transport and excursions, we develop tailor-made experiences, themed programmes, exclusive activities and personalised departures for different traveller profiles.
Why choose us
What sets us apart
Q Tourism Quality Seal · SERNATUR EVT 17399
Customer service 24 hours a day, 7 days a week
Our own fleet of 20 fully equipped vehicles
Dedicated reception at every destination
Presence in Chile, Argentina and Brazil
ESNNA talks, commitment to protecting children and adolescents in tourism
Official backing
Certifications and commitments
Committed to ESNNA
We run ESNNA talks with our groups: committed to protecting children and adolescents from sexual exploitation in tourism.
Q Tourism Quality Seal
Certification of excellence in tourism service quality, awarded by Chile's national certification system.
Registered with SERNATUR
Travel and Tourism company registered and authorised by Chile's National Tourism Service.
Licensed in Argentina
Travel and Tourism Agency with a Definitive Licence granted by the National Directorate of Travel Agencies. File No. 17399.
Registered with Cadastur
Tourism agency registered with Brazil's Ministry of Tourism. No. 51.536.187/0001-83. Valid until March 2028.
For everyone
There is no age limit for adventure
At Vivencias Travel we believe the best memories have no age limit. We design experiences for students crossing the Andes for the first time, families looking for shared excitement, and adults who want to keep discovering the world.
Every programme is built so that each traveller, whatever their age, goes home with something that did not exist before: a story to tell.
Bariloche Airport
The adventure starts at the airport
Our brand is present at Bariloche International Airport. We are the first face you see when you land, and the one that stays with you until the very last moment of the trip.
From arrival to boarding, we take care of every detail so your only concern is enjoying every moment of the experience.
Regional presence
Vivencias Latam
A large team covering the main travel destinations, so we can always deliver the best service.
Our offices across Latam
We are present in Chile, Argentina and Brazil with local teams that support you before, during and after every trip.
Argentina · Bariloche
Villegas 237 · Mitre 321
Aeropuerto Internacional de BRC
Chile · Santiago
Pedro de Valdivia 273, oficina 1112
Providencia, Santiago
Brasil · Balneário Camboriú
Rua 500, Loja 16
Balneário Camboriú, Santa Catarina
Offices across Latam
We welcome you at every destination
We are present in Chile (Santiago, La Serena and Temuco), Argentina (Bariloche) and Brazil (Balneário Camboriú), with local teams who greet you face to face at every stage of your trip.